Returns & Exchanges

At PÜR Minerals, we want you to love your beauty routine, which is why we offer a 30-day satisfaction guarantee on all products purchased through our official store. If a shade isn't quite right or you aren't completely satisfied, we are here to help with a seamless return or exchange process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, a prepaid shipping label will be sent to your email; simply print it out and attach it to your return package.

• 3.
  Pack and Ship

  Securely pack your items in their original packaging if possible and drop the shipment off at any authorized carrier location.

• 4.
  Receive Your Refund

  After our warehouse receives and inspects your returned items, your refund will be processed back to your original payment method within 7-10 business days.